How you can avoid a missed collection
- Place your carts curbside by 7 a.m.
- Place your carts right.
- Check that your carts are empty before bringing them in.
- Make sure contents fit inside the cart. The lid must close.
- Avoid contamination.
To report a missed collection:
- Contact us right away. Email us or call 250-475-5599.
- Leave your cart(s) at the curb.
Sign up for Pick Up Day Reminders
Never miss your collection day.