If your request is an emergency call 9-1-1.
For non-emergency issues, please use the drop down menu to choose the type of problem you wish to report.
For matters of an urgent nature, please report to the responsible agency:
- Flooding and/or sewer back up
- Pollution leak or spill
- Water main break
- For missing stop signs or broken traffic signals,
call (250) 475-5599
Parking complaints submitted via email will only be read and responded to Monday to Friday between the hours of 8:30 a.m. and 4:30 pm. If your complaint requires more immediate attention, please leave a message via the Saanich Parking Enforcement line at, 250 475-5431 and an offcer will respond to your message as soon as possible.
Bylaw enforcement process
For non-emergency issues, please use the drop down menu to choose the type of bylaw issue you wish to report.
A complainant’s personal information is not disclosed without their consent unless required by law.
Bylaw Services may contact you to appear as a witness if the matter goes to court.