Application Process

The Business Licence application process has been optimized through the launch of a new digital submission portal. This new online process eliminates paper-based applications, making processes more convenient, reliable and efficient. 

You must apply for a new business licence with the municipality in which you live or operate your business.

Please note: At this time, if you wish to change the name, contact information, mailing address, or close an existing account, please use our Business Licence Change Request Form. 

Step 1:  Submit Your Application

You must apply for a business licence with the municipality in which you live or operate your business.

Create a MySaanich account to start and complete an application. Your MySaanich profile allows you view your application status and more.

• Don't have a MySaanich account? Register here!

Step 2:  Get Required Approvals

Planning

The Planning Department will assess if the zoning bylaw allows your business activity at commercial or residential properties. You may want to check with Planning before you buy property or sign a lease to make sure that you can run your type of business there. To contact Planning or call (250) 475-5471. We also recommend that you learn about sign permits.

Inspections

Are you renovating your place of business, or making alterations to plumbing or electrical? 

You may need building or plumbing permits or approval from Saanich Inspections section to ensure you meet building codes. Common questions include:

• Do I need a permit? 
• What is the status of my permit?
• How do I arrange an inspection?

For answers to these questions and more, please email Inspections or call (250) 475-5458 or visit our Inspections page. 

For electrical and gas permits contact the BC Safety Authority.

To avoid any delays, we recommend you keep in contact with Inspections throughout your approval process. We can only issue a business licence once we get final approvals from all departments.

Fire

If you operate out of a commercial space, or if you have clients in your home, you may need a fire inspection.

• The Fire Department will confirm that you meet British Columbia Fire Codes. 
• To arrange an inspection, call (250) 475-5500. 
• See our fire inspection guidelines.
• Watch a YouTube inspection preparation video clip

Island Health

• You need approval from Island Health if your business includes personal services like food handling or child care.
• For more information, call 250-519-3401 or visit Island Health (Vancouver Island Health Authority).  

Step 3:  Await review

We may send your business licence application to some or all of the above departments for approval. If we approve it, we may forward your application to other departments or outside agencies to conform to Provincial and Federal statutes. Typically, these inspections don’t cost you anything.

We can only issue a business licence once we receive all approvals.

Step 4:  Pay for Your Licence

Once we receive all the required approvals and your payment, we’ll issue your business licence.

• Pay with your credit card through our online system. 
• Learn about your other payment options.

How Long Does the Application Process Take?

The processing time varies. It depends on how quickly you meet requirements. If you are altering the space, we can’t issue the business licence until the building inspection process is done. We can only issue a business licence once you get final approvals from all required departments.