Citizen and Business Survey Results

We conduct the citizen and business surveys every four years following the start of a new council term. Randomly selected residents and businesses are asked questions about municipal service delivery, safety and quality of life in Saanich, value for taxes and Council decision making among others. Please consider participating in the statistically valid survey if you receive an invitation by mail or telephone.

2022 Citizen and Business Survey

Surveys closed November 27. Survey results will be available in early 2023.

2021 Citizen Survey

2021 Saanich Citizen Satisfaction Survey Report - Quantitative Results [PDF - 960 KB]

2021 Saanich Citizen Satisfaction Survey - Key Performance Measures [PDF - 101 KB]

2019 Citizen and Business Surveys

2019 Saanich Citizen Survey Report [PDF - 2 MB]

2019 Saanich Citizen Survey Appendix 1 [PDF - 370 KB]

2019 Saanich Citizen Survey Appendix 2 [PDF - 3 MB]

2019 Saanich Citizen Survey Appendix 3 [PDF - 4 MB]

2019 Saanich Business Survey Report [PDF - 873 KB]

2019 Saanich Business Survey Appendix 1 [PDF - 2 MB]

2015 Citizen and Business Surveys

2015 Saanich Citizen and Business Surveys [PDF - 667 KB]

2015 Saanich Citizen Survey Key Findings Report [PDF - 3 MB]

2015 Saanich Business Survey Key Findings Report [PDF - 1.7 MB]

2012 Citizen and Business Surveys

2012 Citizen Survey - Complete Report [PDF - 1.2 MB]

2012 Citizen Survey - Comparative Results [PDF - 667 KB]

2012 Citizen Survey - Questionnaire [PDF - 676 KB]

2012 Business Survey - Part 1 of 3 - Executive Summary [PDF - 2.1 MB]

2012 Business Survey - Part 2 of 3 - Details [PDF - 163 KB]

2012 Business Survey - Part 3 of 3 - Comments [PDF - 410 KB]

2012 Business Survey Instrument [PDF - 81 KB]

2012 Business Survey - Complete Report [PDF - 1.4 MB]

2009 Citizen Survey and Website Public Opinion Poll Results

2009 Website Public Opinion Poll Results - Economic Conditions [PDF - 46 KB]

2009 Citizen Survey - Part 1 of 3 - Executive Summary [PDF - 57 KB]

2009 Citizen Survey - Part 2 of 3 - Detailed Results [PDF - 137 KB]

2009 Citizen Survey - Part 3 of 3 - Tables & Comments [PDF - 521 KB]

2009 Citizen Survey - Complete Report [PDF - 969 KB]

2006 Citizen Survey

2006 Citizen Survey - Complete Report [PDF - 969 KB]

2006 Citizen Survey - Part 1 of 2 - Executive Summary [PDF - 286 KB]

2006 Citizen Survey - Part 2 of 2 - Detailed Results and Comments [PDF - 655 KB]

2006 Citizen Survey - Instrument [PDF - 180 KB]

2003 Citizen Survey

2003 Citizen Survey - Part 1 of 4 - Report [PDF - 272 KB]

2003 Citizen Survey - Part 2 of 4 - Report [PDF - 257 KB]

2003 Citizen Survey - Part 3 of 4 - Report [PDF - 356 KB]

2003 Citizen Survey - Part 4 of 4 - Report [PDF - 291 KB]

2003 Citizen Survey - Highlights [PDF - 160 KB]