COVID-19 information

Page last updated on May 20, 2020 at 9:15 a.m.

 News releases and updates


Click the images below to find information on existing and newly created programs to provide a summary of support options most relevant to families and businesses.

Saanich municipal facilities

All Saanich municipal facilities are closed to the public. Some services are available by appointment only (see below for details).

We are currently working through our business resumption planning as to when we will be able to re-open our facilities, so you can resume the activities that you enjoy. Please watch our website at saanich.ca/COVID-19 and our social media accounts (Facebook and Twitter) for updates. We will share more information when it is available.  

Municipal Hall public access

Public access to the municipal hall and the annex is reduced to ‘by appointment only’ for certain services. Appointments are not available for the cashier (e.g., to pay property taxes or utility bills). Staff are responding to phone and email inquiries. General contacts are available here [PDF - 149 KB]. If you need to attend the Hall, please make an appointment through the general department email or phone number. For information on how to pay your property taxes, please visit saanich.ca/tax

Recreation

All Saanich indoor recreation facilities and services are closed, including all weight rooms. We know you’re itching to get back and hit the gym after hearing that the Province has lifted some restrictions. Unfortunately, this doesn’t apply to our facilities yet and we are still working on plans to re-open. We hope to share more in the coming weeks.

We are currently working through our business resumption planning as to when we will be able to re-open our facilities, so you can resume the activities that you enjoy. Please watch our website at saanich.ca/COVID-19 and our social media accounts (Facebook and Twitter) for updates.  

As of May 5, the Cedar Hill Golf Course will re-open. Please see the golf course page for further information.

We are reopening some outdoor facilities on May 21. Reopening these facilities and activities will allow residents to enjoy outdoor sports in a careful and safe way.

The recreation facilities in Saanich Parks that will reopen include:

  • 35 tennis courts;
  • 11 pickleball courts;
  • 21 sports courts (e.g., basketball and street hockey); and
  • the Lambrick Skate Park.

Phone services are available at all recreation centres from Monday to Friday 8:30 a.m. – 4:30 p.m. Please note that in-person services are not available at this time.

Online services continue to be available. Please visit saanich.ca/recreation.

Credits for cancelled programs

Credits will be issued to anyone who has registered for activities affected by these closures. Saanich staff will automatically apply the appropriate credit to your Active Net account. There is no need to contact us to cancel.

Any refund requests will be processed at a later date.

Playgrounds and parks

All public playgrounds are closed. The temporary closure affects only playgrounds that are in Saanich parks or at Saanich recreation facilities.

Parks remain open at this time,  but we ask that users please respect appropriate physical distancing guidlines and stay at least 2 metres away from other users.

If one park looks crowded we have lots more. There are more than 170 parks (including natural state and undeveloped park lands) in Saanich for you to discover and explore! Use our find a park tool.

Parks and public works yard and garden waste drop off

The District of Saanich yard and garden waste drop off service reopened Saturday, April 25 with modified hours.

We made the decision to reopen with modified hours to accommodate appropriate physical distancing for our staff and for our residents using the service.

Saanich is expanding our service hours for the yard and garden waste drop-off site.

Effective Friday May 15, our new temporary hours are:

  • Monday - 9:00 a.m. - 8:00 p.m.

  • Tuesday - 9:00 a.m. - 8:00 p.m.
  • Wednesday - closed
  • Thursday - closed
  • Friday - 9:00 a.m. - 8:00 p.m.
  • Saturday - 9:00 a.m. - 5:00 p.m.
  • Sunday – closed

Due to increased drop off volumes, we're having to route traffic throughout the yard, outside of the webcam view. Until drop off volumes return to the seasonal norm, the webcam will remain disabled to not mislead residents into thinking there's no line up. We're experiencing wait times of up to two hours.

Please be mindful to not block intersections and congest corridors with your vehicle while waiting to access the drop off.

Thank you for your patience and understanding.

Inquiries for other business can be made through publicworks@saanich.ca or by calling 250-475-5599.

Greener garbage

Our staff are working hard to ensure curbside collection service levels are maintained. Check out our tips for guidance on what you can do to help us stay safe and healthy. 

Fire Hall #1

Public access to Fire Hall #1 is reduced to ‘by appointment only’. Appointments can be made through fireadmin@saanich.ca or by calling 250-475-5500.

Burning permits can be conducted over the phone and fees are being waived at this time.

Council meeting participation

All Saanich public hearings have been cancelled until further notice.

All scheduled advisory committees, standing committees, board, foundation and commission meetings have also been cancelled until further notice, with the exception of the Standing Committee on Finance and Governance.

Council meetings and Committee of the Whole meetings will continue via webcast only until further notice.

Public feedback on items can be emailed to council@saanich.ca.

Saanich events

Following the direction from the Provincial Health Officer, Saanich has cancelled any meetings or gatherings of 50 or more. These events will remain cancelled until further direction from the Provincial Health Officer.

Prevention

The BC Centre for Disease Control and the World Health Organization report that hand washing is the most effective way to stop the spread of COVID-19. 

A reminder to our staff and residents:

  • wash your hands often with soap and water for at least 20 seconds;
  • avoid touching your eyes, nose or mouth, especially with unwashed hands;
  • avoid close contact with people who are sick;
  • cough and sneeze into a tissue or your sleeve and not your hands;
  • stay home if you are sick, especially if you are experiencing COVID-19 symptoms, to avoid spreading the illness to others; and
  • practice social distancing (e.g., keeping a two metre distance and avoid touching others).

As a preventative measure, have reviewed and adjusted our cleaning protocols. High contact surfaces in all municipal facilities are being cleaned more frequently.

Emergency services prevention

We continue to follow best practices for prevention of disease spread and avoiding exposure. These range from disinfecting all equipment to scene assessments. For more information please review the precautions document [PDF - 122 KB].

Provincial information line

In an effort to ease the burden on HealthLink 811, B.C. has set up a dedicated COVID-19 line at 1-888-COVID19 or text at 1-888-268-4319.

Actions taken to date

The District of Saanich is prepared to handle potential impacts and service disruptions from COVID-19, and we continue to monitor credible sources.

It’s important to note that Saanich is not the lead agency on COVID-19; we will take direction from the Province and the Medical Health Office.

We encourage the public to follow our corporate social media accounts (Facebook and Twitter) for updates.