**This is an Employees Only Posting: you must be a current District of Saanich employee to be considered**
The Customer Service / File Clerk is responsible for receiving and processing applications and payments, maintaining permit records, preparing files for off-site storage, issuing permits, updating tracking systems, and responding to inquiries from the public at the counter and by phone. The position also operates standard office equipment including copiers and scanning systems, and prepares routine written communications using proper business English. This is a vital support role within Inspection Services that ensures the efficient flow of information and documentation between the public and the District.
Requirements include Grade 12 graduation or equivalent, supplemented by training in office machines, business practices, and courses in English, spelling and grammar. A minimum of six months of experience in an office setting with a focus on customer service is required. An equivalent combination of education and experience may be considered. Candidates must demonstrate attention to detail, strong interpersonal communication skills, and comfort with standard computer systems and office equipment.
The successful candidate must be a current employee of the District of Saanich and will be working Monday to Friday – 8:30am to 4:30pm. As a component of the selection process, testing will be conducted.