Disruptions to online services

September 29, 2025

Saanich’s online services can experience timeout issues and when performing certain tasks. Please contact onlineservices@saanich.ca if you experience a timeout while using the following services:

  • Online Payments - (Payments for utilities, dog licenses, business licenses, permit and development applications and Bylaw Notice/Municipal Tickets)
  • MySaanich - (Property Tax, Utility, Dog, and Business Licence accounts and Development Applications and Permits)
  • Online Applications - (Residential Permit Applications, Board of Variance Applications, Pre-Application Request, Sign Permit Applications, Engineering Permit Applications and Tree Cutting Permit Applications)

The District is working to resolve these issues as quickly as possible. Thank you for your patience!