The District of Saanich is recognized as one of B.C.’s most livable communities, blending urban and rural environments and located on southern Vancouver Island. We provide a collaborative and inclusive work environment, meaningful work, and opportunities for professional growth across diverse municipal operations.
Our Bylaw and Licensing Services team is currently seeking a detail-oriented and customer-focused Bylaw Clerk to support the administration of bylaw enforcement and business licensing. This front-line position is ideal for someone who thrives in a fast-paced environment, enjoys working with the public, and is committed to providing exceptional service with courtesy, tact, and confidentiality.
The Bylaw Clerk plays a key role in supporting enforcement and licensing processes. Responsibilities include processing complaints, managing case files, issuing business licences, and maintaining accurate records in our tracking systems. The successful candidate will also respond to a high volume of emails, phone calls, and in-person inquiries, while supporting Freedom of Information requests and maintaining records related to bylaw ticketing. This position requires strong clerical skills, the ability to manage confidential information, and a proactive and organized approach to work.
Requirements include Grade 12 or equivalent and a one-year post-secondary certificate in office or business administration, along with at least one year of office experience. An equivalent combination of education and experience may be considered. The ideal candidate will have excellent customer service and organizational skills, strong attention to detail, and proficiency with standard office software and databases. Employment is subject to the provision of a satisfactory Police Information Check (PIC) no older than 6 months.
The successful candidate will work varying days, Monday to Friday, 8:30 a.m. – 4:30 p.m. (Minimum of 28 hours per week. additional hours may be available upon operational requirements).