Emergency Service Dispatchers and 9-1-1 Awareness Week

April 5, 2023

Emergency Service Dispatchers and 9-1-1 Awareness Week

 Saanich, BC – In recognition of Emergency Service Dispatchers and 9-1-1 Awareness Week, April 9-15, the Saanich Fire Department acknowledges the dedicated service and professionalism of our dispatchers. Saanich Municipal Hall will light up red and blue during the week, as will other notable buildings such as the Legislative Assembly of British Columbia and BC Place on April 12.

“This important week has two objectives. The first is to recognize and thank our dispatchers, who are a critical lifeline to both the public and first responders. Secondarily, we want to remind the public of how to be a valuable link in the public safety chain when they call for our services,” said Fire Chief Michael Burgess.

Saanich Fire Dispatch supports 18 regional departments, providing service to over 200,000 residents in the region. “Our team of dispatchers is second to none in the industry. If you have a need to call for help, be assured highly-trained and capable staff will be answering your call,” said Burgess.

Saanich Fire Dispatch is offering the following 9-1-1 tips:

  • Stay on the line: When a dispatcher keeps you on the line to gather more information, help is likely on the way before your call ends.
  • Parents, teach your kids: Practice identifying landmarks during routine activities like going to the park, recreation centre, grocery store or school.
  • Get out first: In the event of fire, get outside then call 9-1-1.


Find more information visit saanich.ca or on Twitter @SaanichFire.




Media contact:
Trevor Stubbings, Assistant Deputy Fire Chief
Saanich Fire Department