Service Disruptions

This page will be updated during an emergency or incident when there is a disruption to services, as well as any other utility services.
It will include descriptions of the disruption, estimated timeline for disruption (if available), as well as contact information.

Update: November 24, 2020
New provincial health orders: recreation fitness class changes and wearing masks

As per the updated Province Wide Restrictions, Saanich Recreation will suspend all group fitness classes as of today, November 24. This is a temporary suspension in addition to the cancellation of spin and high intensity classes until we receive updated guidance from the Province. If you are affected by class cancellations or suspensions, you will be contacted by our Recreation staff. Other non-exercise group programs such as art or music classes will continue.

Mask Order November 24 
As per the Provincial Order issued November 24, mask use is mandatory in all of our facilities, except while participating in a sport or fitness activity.

This means: 

  • Masks must be worn in all public and common areas of Saanich Recreation Centres and Parks Facilities.
  • Participants must wear a mask while participating in non-sport and non-fitness related activities. These include, and are not limited to, pottery classes, music classes, and other non-exercise programs.
  • All adults must wear a medical or non-medical mask that covers the nose and mouth. Face shields are not an accepted substitute.
  • Children between the ages of 2 and 12 are highly encouraged to wear masks. Children under 2, and those that cannot put on or remove a mask without the assistance of others are exempt from the mask requirement.
  • In areas like weight rooms, masks should be worn in between elements when not working out.
For up to date registration information and facility hours, visit saanich.ca/recreation

Staff have been carefully planning over the past months to welcome residents back into Saanich facilities with the safety of residents and staff as the top priority. In preparation, Saanich has increased the cleaning frequency in all facilities and trained staff in new safety protocols.
Participation in recreation activities will look different as centres reopen. The number of people in the centres will be controlled and monitored to maintain physical distancing. This means, all services, including drop-in, will be by reservation only for the foreseeable future. You can register for activities online at saanich.ca/recreation or by calling the centre.

Saanich encourages residents to review the safety protocols for specific activities before registering.
 
Please do not visit a recreation centre if you have any of the following symptoms:
- Fever
- Chills
- New or worsening cough
- Shortness of breath
- New muscle aches or headache
- Sore throat
- Have travelled outside of Canada within the last 14 days
- Are a close contact of a person who tested positive for COVID-19

The recreation safety protocols were developed based on guidelines and requirements from the Provincial Health Officer, WorkSafe BC, Island Health, BC Recreation and Parks Association, and the Lifesaving Society of BC. Saanich closed its four recreation centres March 17 to minimize the risk of spreading COVID-19. Safety plans are available to the public at saanich.ca/recreation and at each facility.
 
Please watch our website at saanich.ca/COVID-19 and our social media accounts (Facebook and Twitter) for updates.