If you are customer service driven and enjoy working on multiple teams, the District of Saanich has an opportunity for you. The Public Works Division, consisting of six sections, is recruiting for a Relief Clerk to perform a variety of administrative and clerical duties. This will include but not limited to assuming duties of clerical positions such as Public Works Clerk, Underground Services Clerk, Finance Clerk, Safety Clerk and the PW Payroll Entry Clerk. Clerical duties include: taking and transcribing minutes, data entry, typing articles, forms, letters, routine correspondence, memoranda, reports, tabulations and other material from rough draft copy and previously prepared data.
This position works independently on routine matters and is responsible for creating and maintaining a variety of systems, using a number of software programs. The successful candidate will show an enthusiasm for front line customer service in person and over the phone, including answering routine inquiries, providing general information to the public regarding divisional programs, policies and work activities, assessing calls to determine priority, triaging to the appropriate section and documenting service calls.
Requirements include Grade 12 or equivalent plus a one year certificate in office practices; Occupational First Aid Certificate Level II may be required based on operational need; one year experience in a business or municipal office environment, including experience dealing with the public; keyboarding speed of 50 wpm and a valid Class 5 BC Driver’s Licence. Candidates with an equivalent combination of education and experience may be considered.
The successful candidate will be required to work Monday to Friday, 8:00 a.m. – 4:30 p.m. (40 hours per week) or potential variation of shift of 7:00 a.m. – 3:30 p.m. or 7:30 a.m. – 4:00 p.m. to cover operational needs.
*Testing will be conducted, however, applicants must provide proof of typing speed from a recognized educational institution or hiring agency.*