Key Performance Indicators

Since 2003, Saanich has used Key Performance Indicators to monitor and measure strategic performance toward achieving the Saanich Vision.

These indicators serve many purposes:

  • Provide a framework for accountability established in the Strategic Plan
  • Show progress in the Annual Report
  • Provide trends over time that rely on the initial baseline data plus two additional measurement periods to establish the initial trend line.

We use three types:

  • Long-range indicators measure board outcomes. We review targets and reports on progress every five years.
  • Mid-range indicators help to identify important trends over time. We review targets and report progress every three to four years.
  • Annual indicators focus on short-term targets established in the Strategic Plan each year and measured in the Annual Report the following year.

We base the indicator cycle on the following model:

  1. Describe the indicator for the desired future state - what is the target and how will we measure it?
  2. Define the criteria and timeline to measure results and collect data to establish a baseline. A baseline is a measured result used as a logical basis for comparison. A baseline is the first point on a trend line.
  3. Report progress by comparing actual results to the target to see if we're making progress.
  4. Measure actual results for two or more cycles to capture the trend. A cycle can be as brief as one year or span up to six years.