Since 2003, Saanich has used Key Performance Indicators to monitor and measure strategic performance toward achieving the Saanich Vision.
These indicators serve many purposes:
- Provide a framework for accountability established in the Strategic Plan
- Show progress in the Annual Report
- Provide trends over time that rely on the initial baseline data plus two additional measurement periods to establish the initial trend line.
We use three types:
- Long-range indicators measure board outcomes. We review targets and reports on progress every five years.
- Mid-range indicators help to identify important trends over time. We review targets and report progress every three to four years.
- Annual indicators focus on short-term targets established in the Strategic Plan each year and measured in the Annual Report the following year.
We base the indicator cycle on the following model:
- Describe the indicator for the desired future state - what is the target and how will we measure it?
- Define the criteria and timeline to measure results and collect data to establish a baseline. A baseline is a measured result used as a logical basis for comparison. A baseline is the first point on a trend line.
- Report progress by comparing actual results to the target to see if we're making progress.
- Measure actual results for two or more cycles to capture the trend. A cycle can be as brief as one year or span up to six years.