Manager of IT Services

Competition Number: 65.17

Job Title: Manager of IT Services

Department: Saanich Police - Information Technology

Position Type: Regular Full Time (Exempt)

Salary: $92,165 - $105,990/year and an excellent benefits package

Posted Date: March 14, 2017

Closing Date: March 27, 2017

Last Modified: April 27, 2017, 3:37 pm

Status: Closed


The Saanich Police Department is seeking a motivated, qualified and experienced individual who will be responsible for the overall strategic planning, management, and direction of all internal IT functions. The Manager ensures that all computer systems, applications, telephony, and digital media are fully functional 24 hours a day, 7 days a week, including data storage, security, accessibility, backup procedures, and disaster recovery. The Manager oversees and directs a team of technical staff, currently three (3), by communicating job expectations, assigning duties, coordinating and evaluating work, coaching, counseling, career development, adherence to policy and procedure, annual assessments and discipline.  The successful incumbent must demonstrate strong interpersonal communication skills, including the ability to effective manage critical issues and resolve conflict.

As a resource to senior staff, the Manager will have strong planning, analytical, and problem solving skills and be able to forecast technological changes, advancements, and trends, ensuring strategic objectives are achieved, and solutions are supported by best practices that meet organization needs, goals and objectives.  This includes preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.

Requirements include a Bachelor Degree in Computer Sciences or a related field preferred, supplemented by five years of experience by qualification or current experience in project management and strategic planning; a minimum five years of experience supervising personnel and managing a technology based support operation, including experience/responsibility managing diverse / complex projects and teams; professional certifications in ITIL Foundation, SQL, Microsoft and possession of a valid Class 5 driver’s licence.

The successful candidate must pass/maintain the required enhanced reliability clearance including polygraph. Hours of work are Monday to Friday, 8:00 a.m. – 4:00 p.m.

*Testing will be conducted*

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